CONTACT & SUPPORT
Contact
Use this page to report a citation error, generator problem, metadata issue, broken link, or content correction. The most useful reports include enough information for us to reproduce the problem.
Report a citation or generator issue
Please include:
- the page or tool where the problem occurred;
- the source type;
- the input you used, such as DOI, ISBN, PMID, URL, or title;
- the Chicago system selected: Notes & Bibliography or Author-Date;
- the output you received;
- what you believe is incorrect;
- a link to an authoritative source or example when available.
Do not send passwords, account credentials, private research data, or confidential documents.
Report incorrect metadata
Automatic source metadata can come from external services such as:
- Crossref
- Google Books
- PubMed / NCBI
- webpage metadata
If the retrieved author, title, date, edition, publisher, journal information, DOI, or URL is wrong, tell us what the source itself shows.
Editorial corrections
If you find a possible error in one of our guides, include:
- page URL;
- section heading;
- wording you believe is wrong;
- the relevant Chicago 18 rule;
- official or institutional source when available.
See our Editorial Policy for how corrections are reviewed.
Technical problems
For generator problems, it helps to include:
- browser and device;
- approximate time the issue occurred;
- input type;
- error message;
- whether the problem persists after reloading.
Do not include information you do not want shared with the site operator.
Contact form
The contact form asks for:
- Name
- Topic
- Message
Choose the most relevant topic:
- Citation error
- Generator problem
- Metadata problem
- Content correction
- Broken link
- Privacy request
- Other
Response expectations
We aim to review clear, complete reports as promptly as possible, but response times vary with the nature and complexity of the request.
Privacy requests
For privacy-related questions or requests, use this contact form and select Privacy request.
See the Privacy Policy for information about data handling.
Independence
This website is independent and is not affiliated with or endorsed by The University of Chicago or The University of Chicago Press.
